{"id":3261,"date":"2011-04-28T16:17:14","date_gmt":"2011-04-28T21:17:14","guid":{"rendered":"https:\/\/trta.org\/?p=3261"},"modified":"2011-04-28T16:17:14","modified_gmt":"2011-04-28T21:17:14","slug":"comptroller-meets-with-trta-issues-statement","status":"publish","type":"post","link":"https:\/\/trta.org\/es\/comptroller-meets-with-trta-issues-statement\/","title":{"rendered":"Comptroller Meets with TRTA; Issues Statement"},"content":{"rendered":"<div><span style=\"color: #ff0000; font-size: x-large;\"><strong>Comptroller Combs Meets with TRTA, Assures Retirees She is Working on the Problem<\/strong><\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">Texas Comptroller of Public Accounts Susan Combs met with TRTA officials per our request this week to discuss what actions will be taken to protect the people whose information was exposed on a public computer server for over a year. Comptroller Combs expressed her deep regret over this incident and assured TRTA she would provide additional protections to all individuals affected by this security lapse.<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">Today, she released a statement regarding several measures that will help resolve this issue. &#8220;I am deeply sorry this incident occurred and I take full responsibility for it,&#8221; Combs said. &#8220;This incident has affected the lives of Texans that I have dedicated my life to serving, and I am determined to restore their faith in the Comptroller&#8217;s office. That&#8217;s why we are taking additional actions to assist those who were affected and implementing new policies and procedures to help ensure this never happens again.&#8221;<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">Starting tomorrow (April 29), those who have had their personal information posted due to this security lapse will be able to sign up for free credit monitoring and internet surveillance.<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">Comptroller Combs also stated that identity restoration services for enrollees whose personal information is misused as a result of the lapse will be paid for by Combs&#8217; campaign fund.<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">TRTA members can read the complete statement by clicking <a href=\"http:\/\/www.txsafeguard.org\/news\/110428-offer.php\">aqu\u00ed<\/a> (or you can read her statement below).<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">The posting of personal information of more than 3.5 million records from the Teacher Retirement System, the Employees Retirement System and the Texas Workforce Commission was a serious mistake that has put these individuals at risk of identity theft and fraud. TRTA asked the Comptroller to provide free credit monitoring for everyone impacted by this security lapse. The announcement today is a step in the right direction. <\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">TRTA members should visit the Comptroller\u2019s web site at <\/span><a href=\"http:\/\/www.txsafeguard.org\/\"><span style=\"color: #000000; font-size: large;\">http:\/\/www.txsafeguard.org\/<\/span><\/a><span style=\"color: #000000; font-size: large;\"> and read about protecting your personal information. Starting tomorrow, TRTA members are encouraged to sign up for the free credit monitoring and internet surveillance program offered through the Comptroller\u2019s office (the service itself is being provided through CSIdentity). Information about signing up for this free service is also provided on the web site above.<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">Please note, you are NOT automatically enrolled in this program. The free credit monitoring and internet surveillance program requires you to enroll online or by phone. If you know someone who may not have a computer or who does not receive the Inside Line, please get the word out about this free service.<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">TRTA has not yet seen the web site that will be used for enrollees, so we welcome your feedback on how the enrollment process works. Again, enrollment for 1-year free credit monitoring and internet surveilance begins Friday, April 29 and ends on July 27, 2011.<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">While this is a difficult situation and one that we wish had never happened, we do want to express our appreciation to Comptroller Combs for personally meeting with TRTA officials. Her sincerity in working to resolve this issue is clear, and we expect that her office will develop the safeguards necessary to always protect TRS retired and active members now and in the future.<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">Thank you for your membership in TRTA. We know these have been challenging months and that the legislative session has been filled with uncertainty. The good news is that TRTA members are making a difference this session! If you are not a member but would like to join, please contact the TRTA office at 1.800.880.1650.<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\"><strong>From the Office of Susan Combs, Texas Comptroller of Public Accounts<\/strong><\/span><\/div>\n<div><span style=\"color: #000000;\"><span style=\"font-size: large;\"><strong><u>\u201cFor Immediate Release<\/u>              Contact: <\/strong>Allen Spelce <\/span><\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">April 28, 2011                                                                                                                       R.J. DeSilva <\/span><\/div>\n<div><span style=\"color: #000000;\"><span style=\"font-size: large;\">                                                                                                                                          (512) 463-4070                                                                                                                 <strong>Comptroller Combs Takes Additional Actions to Assist People Affected by Unauthorized Data Posting and to Enhance Data Security<\/strong><\/span><\/span><\/div>\n<div><strong><span style=\"color: #000000; font-size: large;\">Free Credit Monitoring Offered As of Friday Morning <\/span><\/strong><\/div>\n<div><strong><span style=\"color: #000000; font-size: large;\">Combs to Cover Cost of Identity Restoration Services<\/span><\/strong><\/div>\n<div><span style=\"color: #000000;\"><span style=\"font-size: large;\"><strong>(AUSTIN)<\/strong> \u2014 Texas Comptroller Susan Combs today announced a series of additional actions her office is taking to address the unauthorized posting of certain personal information on one of the agency\u2019s file transfer servers. <\/span><\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">\u201cI am deeply sorry this incident occurred and I take full responsibility for it,\u201d Combs said. \u201cThis incident has affected the lives of Texans that I have dedicated my life to serving, and I am determined to restore their faith in the Comptroller\u2019s office. That\u2019s why we are taking additional actions to assist those who were affected and implementing new policies and procedures to help ensure this never happens again.\u201d<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">The additional measures being taken to assist those affected by the incident include:<\/span><\/div>\n<ul type=\"disc\">\n<li><span style=\"color: #000000; font-size: large;\">Beginning at 7 a.m., April 29, 2011, one year of credit monitoring and Internet surveillance offered at no charge to those affected by the unauthorized posting of their personal information; and<\/span><\/li>\n<li><span style=\"color: #000000; font-size: large;\">Identity restoration services for enrollees whose personal information is misused as a result of the data posting, paid for by Combs\u2019 campaign fund. <\/span><\/li>\n<\/ul>\n<div><span style=\"color: #000000; font-size: large;\">As previously announced, a website (www.TXsafeguard.org) is available to provide affected people with information about protective measures they can take. A call center for affected individuals also has been established.<\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">The additional measures being taken to help ensure that a similar incident does not happen again include:<\/span><\/div>\n<ul type=\"disc\">\n<li><span style=\"color: #000000; font-size: large;\">Installing software that will provide automatic alerts when certain sensitive personal information moves into or out of the agency; <\/span><\/li>\n<li><span style=\"color: #000000; font-size: large;\">Adding staff and reorganizing lines of reporting to enhance information security. The agency will hire a Chief Privacy Officer who, along with the existing positions of Chief Technology Officer, Information Security Officer and Internal Auditor, will report directly to the agency\u2019s Deputy Comptroller; <\/span><\/li>\n<li><span style=\"color: #000000; font-size: large;\">Providing enhanced security awareness and training for appropriate personnel;<\/span><\/li>\n<li><span style=\"color: #000000; font-size: large;\">Implementing a new secure file transfer system that provides enhanced encryption; and<\/span><\/li>\n<li><span style=\"color: #000000; font-size: large;\">Obtaining an information security risk assessment from one of the world\u2019s leading information technology consulting firms.<\/span><\/li>\n<\/ul>\n<div><span style=\"color: #000000; font-size: large;\">The agency already has secured all existing personal data it maintains on its file transfer servers and has implemented around-the-clock manual monitoring of databases until the automatic alert system is installed. <\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">The free credit monitoring service, provided through CSIdentity, alerts subscribers to certain activity associated with their credit files, such as credit inquiries, or account openings, closings or delinquencies. Subscribers will also receive CSIdentity\u2019s Internet surveillance service, which monitors chat rooms and websites for personal information. <\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">Information about the program offer is available at <\/span><a href=\"https:\/\/txfreecredit.csidentity.com\/\"><span style=\"color: #000000; font-size: large;\">https:\/\/txfreecredit.csidentity.com<\/span><\/a><span style=\"color: #000000; font-size: large;\">. For confidentiality reasons, CSIdentity requires that each affected person enroll directly through the website, rather than through the Comptroller\u2019s office. Enrollment for free credit monitoring will be available to affected individuals during a 90-day period beginning 7 a.m., April 29, 2011, through July 27, 2011. Those who do not have online access may call toll free 1-877-219-1189 beginning April 29, 2011. <\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">In a separate service paid for by Combs\u2019 campaign fund, CSIdentity will provide identity restoration services to anyone whose personal information is misused as a result of the data posting. To qualify for this offer, individuals must be enrolled in CSIdentity\u2019s free credit monitoring service offered to those affected. There is no indication that anyone\u2019s personal information has been misused in connection with this incident. <\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">Some people whose personal information was affected may have already signed up for discounted credit monitoring and identity protection services offered by several service providers through the Comptroller\u2019s office. Those companies have cancellation and refund policies, and individuals who signed up can contact the companies if they wish to cancel. <\/span><\/div>\n<div><span style=\"color: #000000; font-size: large;\">The general toll-free number for the Texas Safeguard program is 1-855-474-2065, or people can visit <\/span><a href=\"http:\/\/www.txsafeguard.org\/\"><span style=\"color: #000000; font-size: large;\">www.TXsafeguard.org<\/span><\/a><span style=\"color: #000000; font-size: large;\">.\u201d<\/span><\/div>","protected":false},"excerpt":{"rendered":"<p>Comptroller Combs Meets with TRTA, Assures Retirees She is Working on the Problem Texas Comptroller of Public Accounts Susan Combs met with TRTA officials per our request this week to discuss what actions will be taken to protect the people whose information was exposed on a public computer server for over a year. Comptroller Combs [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17,14],"tags":[],"class_list":["post-3261","post","type-post","status-publish","format-standard","hentry","category-trta","category-update"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comptroller Meets with TRTA; Issues Statement - Texas Retired Teachers Association<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trta.org\/es\/comptroller-meets-with-trta-issues-statement\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comptroller Meets with TRTA; Issues Statement - Texas Retired Teachers Association\" \/>\n<meta property=\"og:description\" content=\"Comptroller Combs Meets with TRTA, Assures Retirees She is Working on the Problem Texas Comptroller of Public Accounts Susan Combs met with TRTA officials per our request this week to discuss what actions will be taken to protect the people whose information was exposed on a public computer server for over a year. 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