The Texas Retired Teachers Association (TRTA) has been made aware that there are insurance agents contacting retired educators in Texas marketing Medicare supplement plans. In some instances, it may appear as if these messages are originating from TRTA.

TRTA has only one endorsed benefit group: Association Member Benefits Advisors (AMBA). Our colleagues at AMBA are partnering with Via Benefits to offer an education-based, low stress approach for members or spouses needing assistance with private market Medicare supplement plans outside of TRS-Care.

TRTA’s partnership provides members with an entire marketplace of highly rated Medicare supplement options. The options are from multiple companies. Again, this is the ONLY program backed by TRTA and being offered directly to our members. If the private Medicare option you are considering is being offered by anyone other than Via Benefits or AMBA, then you are not working with a TRTA-endorsed program.

If you have any questions, please contact Via Benefits at 1.888.651.7306 (TTY: 711) or TRTA at 1.800.880.1650.

Is Via Benefits a solution for me?

TRS-Care has provided health care coverage for hundreds of thousands of retired educators and many dependents for more than three decades. It’s a much-needed benefit for those who dedicated their lives to school children and who live on modest fixed incomes. Legislative changes in 2017 resulted in a one-size-fits-all plan that may not currently fit all needs for all plan participants, especially in the individual Medicare market where plentiful options exist. If you’re happy with your TRS-Care insurance, you don’t have to do anything!

TRS reports that more than 37,000 retirees left TRS-Care in 2017. Ninety percent of the participants who left are age 65 or older. TRTA members want us to make sure that all retirees and their dependents who chose to enter the individual market last year, or who made this choice long ago, have access to the best individual plans, most affordable prices, highest quality sales and service experience. TRTA looked for a benefit partner that offers the most options and the best customer service to meet the needs of all our members who make this choice.

TRTA is proud to announce our partnership with Via Benefits brought to you by our benefits partner AMBA. This is the ONLY program backed by TRTA and being offered directly to our members and their dependents.

Via Benefits was selected as our partner for the following reasons:

  • CHOICE. Via Benefits offers thousands of plans from over 125 regional and national insurers. This means more coverage options for you.
  • SERVICE. Via Benefits will review your current plan and your 2019 coverage needs and budget. If you are in TRS-Care and have questions about your coverage, Via Benefits advisors can explain your options. It may be that their recommendation is that TRS–Care is still the right plan for you, or they’ll be able to educate you on alternatives if you wish. For those not participating in TRS-Care who want a higher quality, well-priced plan with a TRTA backed service provider, Via Benefits can help you too. There is no pressure to change plans and this service is provided at no cost to you. If you choose to enroll in an individual plan, Via Benefits will provide lifetime customer service and support.
  • GUARANTEED ISSUE Plans. Via Benefits offers guaranteed issue plans which means there is no underwriting, additional questions or hassle.

Who is a Good Candidate for the Via Benefits marketplace?

Potential candidates for the Via Benefits marketplace include any TRS retiree age 65 or older who is no longer in TRS-Care, TRS retiree dependents who are considering or already are in the individual Medicare market, or any TRS retiree who has questions about coverage options in the individual market.

TRTA’s objective is to help any TRS retiree or dependent who participates in or is reviewing the individual Medicare marketplace. If you need to shop for options and want a trusted partner who supports TRTA and our work with TRS retirees, Via Benefits is great option to consider.

What You Can Expect When You Call Via Benefits

A no pressure sales approach! We chose this partner because they support TRTA and its work to protect your retirement security. Via Benefits promises a personalized and informative experience. They will help you look at your options, including TRS-Care, and help you compare plans to find the one that fits your needs and budget. They are your Medicare resource whether you remain with TRS-Care or choose another plan. Many agents market Medicare supplement options, but there is only one partner backed by TRTA and that is Via Benefits. We want you to have the peace of mind that your questions will be answered by a group that shares TRTA’s values, and that whatever plan you select works for you.

Remember, if you are satisfied with your TRS-Care coverage and do not want to leave the program or make any changes, there is no need to do anything. TRS will continue to be your provider in the coming plan year.

How do I contact Via Benefits?

Call Via Benefits toll free at 888.651.7306, Monday through Friday 7:00 a.m. to 8:00 p.m. Central time or visit the website at